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SIP trunk

Get answers to the most-asked questions about Wavix.

If you can't find an answer, send a message to support@wavix.com

Is my PBX compatible with Wavix?

Yes, most PBXs and SBCs are compatible with Wavix. We are currently working on developing the documentation and quick start guides to make that set up even easier for you. In the meantime our support teams are happy to work with you directly to make sure that you can get up and running easily.

Do you support IP authentication?

Yes. Wavix supports SIP trunk IP authentication. You can activate SIP trunk IP authentication using our intuitive GUI (Graphical User Interface). All SIP requests sent from your allowlist, static IP will be automatically authenticated.

Do you offer Emergency calling services?

Yes, we support E911/000/111/999/112 in the US, Canada, Australia, New Zealand and most countries in the European Union. Customers can activate the feature using the Wavix API or the Wavix GUI. This feature is available exclusively on Wavix Flex Pro.

Do you support TLS and SRTP?
We support both secure SIP signaling and RTP streams
How many outbound channels do I get when I sign up for Wavix?

When you sign up for Wavix, you’re given two outbound channels. If you’d like to increase that outbound capacity, please contact support. If you’re looking for a drastic outbound upgrade, please send detailed information about your use case to sales@wavix.com and we’d be more than happy to chat.

Do you support short duration automated dialing?

Wavix supports automated dialing where it’s permitted. We have years of experience to help our customers set up automated dialing campaigns that abide by a given locale’s regulations and policy.

If you have any questions please feel free to reach out to sales@wavix.com

Do you provide call recording services?

Absolutely. Our record feature is easily programmable so you can choose which calls you’d like to record, how long you’d like to retain those call recordings, and if you’d like to use dual or single channel call recording. The voice is yours.

Do you offer voicemail detection?

Wavix excels in voicemail detection. Our AI-based voicemail detection is at least 95% accurate and constantly improving thanks to an ever-expanding data set.

Can I use my existing numbers as my Caller ID?

If you’d like to bring your own Caller ID, we are happy to accommodate that request. Please email support@wavix.com, or file a ticket and we’ll help you.

Wavix AI Agent

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