transcribe a single call


Transcribe a Single Call

Use this method to submit a specific call recording for transcription. Depending on the length of the call and the number of other recordings in the queue, it may take different time for the transcription to be completed. Typically, the majority of calls are transcribed within 10 minutes. To receive an update once the transcription is completed, you can specify a webhook address in the webhook_url parameter to which the status update will be sent.

The method returns an empty response with the “HTTP 200 OK” status code. Once the transcription is completed you’ll receive a POST callback to the provided webhook address:

   "uuid": "123",
   "status": "completed"
  • uuid - the unique identifier of the recorded call
  • status - status of the operation. Can be either completed meaning the recorded call was successfully transcribed or failed which means that there was an error while transcribing the call.

This endpoint requires authentication.

PUT /cdr/{uuid}/retranscribe
Endpoint Arguments*

Unique identifier of the call

body (Transcribeasinglecallrequest)

A single call transcription request

Transcription language

Webhook URL to send status update to

Response Type


curl -X PUT \
  --url '' \
  -H 'Content-Type: application/json' \
  --data-raw '{
  "language": "en",
  "webhook_url": "https://site.webhook"